Chief Experience Officer, CX Team
As CXO I am responsible for the overall experience of the members through our programmes. Key areas of responsibilities are Membership, Marketing and Commercial Income.
The Customer Engagement Team ensures your experience is the best it can be. Focusing on strategy which underpins both the membership and brand, the CX Team are core decision makers, continually adapting the user group offering to provide you with the most up-to-date content.
"Clumsy and accident-prone should be my middle names - I once broke my arm tripping over my own feet!"
T 020 8545 9685
M 07775 758 878