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Ivan Harding

Digital Transformation: How Estee Lauder Realised Efficiencies by Optimising Their Offline HR Processes 


Ivan Harding, Applaud Solutions


 

Abstract

Companies are transforming the way they use HR systems to manage their workforce. During the session, we will dive into a case study of how Estée Lauder transformed its HR business by using Oracle E-Business Suite.Estée Lauder is a global cosmetics company, owning well-known brands such as M.A.C., Aveda, Clinique and others. Estee uses Oracle E-Business Suite to manage their 90,000 workers worldwide.In 2012, Estée Lauder deployed Oracle Self Service to their managers. Their story is a familiar one: difficult to use screens, no mobile access, lots of manual work from their HR team to ensure the correct data went into the system. We will tell the story of Estée Lauder’s transformation project. We will take you through the journey of establishing a new global HR Services team, helpdesk and a fresh new look for their manager's screens in Oracle.What will delegates learn from the session?

  • How manager processes are being transformed by using new HR systems
  • How they could evolve their HR systems to free up their employee' time for more value-added work
  • How an HR System has to evolve when moving from local HR support to a global shared services model 

Speaker Biography

Ivan is the co-founder of Applaud Solutions and has been its Chief Executive Officer since 2009. He is closely involved in all aspects of the business, including product strategy, sales and account management.