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UKOUG On-Going Support and Best Practices with EPM

UKOUG On-Going Support and Best Practices with EPM 

Mar 28, 2019, 11:00 - 12:00

This webinar focused on on-going support and best practices with EPM & related software. To present on the subject, we put together a super team, consisting of Accenture and Inlumi.

Please see below for further details of each of their presentations:

Accenture - The challenges of cloud platform updates and mitigating risk

“The Last Upgrade You'll Ever Do” was the theme of Larry Ellison’s presentation on Oracle Cloud last year.

Simon Jones, Accenture’s EPM Support Manager, looks deeper into the issue of Cloud updates. He’ll examine the differences between the traditional on-premise patch/upgrade model and the pushed Oracle Cloud platform updates, and what that means for customers. This session will look into the comparative risk and effort associated with each approach and how to mitigate the real and perceived risk of each.

Inlumi - Supporting your on-prem / cloud / hybrid EPM environment

Abstract: Having supported a large number of EPM clients (400+) over the last 18+ years, mostly with the same team for the last 10 years, inlumi has gained an unrivalled insight into what it takes to keep EPM environments running smoothly, whether they are on-prem, hosted, cloud or hybrid.   While the deployment type and indeed the product set has changed significantly, especially in the last few years, the end-user requirements have not.  

Everyone wants a reliable, secure, available, recoverable and performant environment on which to run their applications and deliver their actionable insights, statutory and management reporting, budgets, plans and dashboards....(the list obviously goes on).  So what are the challenges that end-users are currently facing?  What have we learnt in providing hundreds of hours of support on a weekly basis to a wide variety of clients a number of geographies? and what is it that you should be thinking of when looking at your internal support processes while planning your future EPM roadmap?

This session will provide insight based on our real-world experience into how best to support your EPM environment now and in the future as you make your journey to the cloud. We will share some tricks and tips to help you avoid some typical pitfalls that are experienced when migrating to cloud-based services, and dependent on the timing, we may be able to provide a 1st look at what 11.2 will mean in terms of support, security and compliance from inlumi labs. 



UKOUG members can watch this webinar.





Simon Jones

EPM Support Manager, Accenture



20 years Hyperion and EPM Cloud experience

Manages Accenture EPM Support Team in Winchester

Joined Accenture as part of PureApps acquisition in 2014

Previous Hyperion experience in development and administration across industries – pharmaceuticals, entertainment, logistics & IT services.





Vinesh Unalkat 

UK Commercial Manager, inlumi




Vinesh is the UK Commercial Manager of inlumi group. He specialises in the company cloud hosting and managed services business putting together bids for new work opportunities and negotiating and agreeing contracts. Vinesh is also responsible for supporting company performance affecting cost, policy, procedure and strategy. Vinesh joined inlumi when the company was known as Infratects in 2010 as an EPM Infrastructure Specialist and thereafter moved into several management positions. Vinesh brings over 25 years of IT experience with 15 years specialising with Oracle Hyperion having previously worked for both Oracle and Hyperion solutions. Vinesh has an appreciation of the challenges and choices customers are required to make with the transition from on-premise to cloud especially in the constantly changing climate.